Privacy Policy

Aspire Health and Therapy Pty Ltd (ABN 99 698 977 749) is committed to protecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following types of personal information:

Your name, email address, phone number, and postal address.
Health information relevant to the services we provide (including medical history, referral details, and treatment notes).
Information you provide when you contact us or complete a form on our website.
Website usage data collected through cookies and analytics tools.

2. How We Collect Your Information

We collect personal information directly from you in the following ways:

When you contact us via email at ceo@aspirehealthandtherapypty.site.
When you submit a form on our website.
During the course of providing our allied health services (including intake forms and consultations).
Automatically through cookies and similar technologies when you browse our website.

3. How We Use Your Information

We use your personal information for the following purposes:

To provide, manage, and improve our healthcare services.
To communicate with you regarding appointments, treatment plans, and queries.
To comply with our legal and regulatory obligations.
To improve our website and ensure it is relevant to your needs.

4. Disclosure of Your Information

We will not sell, trade, or rent your personal information to third parties. We may disclose your information where required or authorised by law, or with your consent, including:

To other healthcare providers involved in your care (with your consent).
To our professional advisers and insurers.
To regulatory bodies as required by Australian law.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure storage systems, access controls, and encryption where appropriate.

6. Access and Correction

You have the right to request access to the personal information we hold about you and to request correction of any inaccurate information. To make such a request, please contact us at ceo@aspirehealthandtherapypty.site.

7. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of the website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Complaints

If you believe we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us at ceo@aspirehealthandtherapypty.site. We will investigate and respond to your complaint within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: ceo@aspirehealthandtherapypty.site
Website: aspirehealthandtherapypty.site
ABN: 99 698 977 749

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.