Terms of Service

Last updated: July 2026

These Terms of Service govern your use of the website and services provided by Aspire Health and Therapy Pty Ltd (ABN 99 698 977 749). By accessing our website or using our services, you agree to be bound by these terms. Please read them carefully.

1. About Us

Aspire Health and Therapy Pty Ltd (ACN 698 977 749) is an Australian registered company with our principal place of business in Victoria (VIC 3046). References to "we", "us", or "our" refer to Aspire Health and Therapy Pty Ltd.

2. Services

We provide allied health services including but not limited to physiotherapy, occupational therapy, speech therapy, psychology and counselling, exercise physiology, and massage therapy. All services are delivered by qualified health professionals in accordance with applicable Australian standards and regulations.

3. Use of Website

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of any third party. You must not:

4. Intellectual Property

All content on this website — including text, graphics, logos, icons, design, and layout — is the property of Aspire Health and Therapy Pty Ltd unless otherwise stated. You may not reproduce, distribute, modify, or republish any content without our prior written consent.

5. Client Responsibilities

When engaging our services, you agree to:

6. Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the services repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Nothing in these terms is intended to exclude, restrict, or modify the application of the ACL or any other applicable consumer protection laws.

7. Limitation of Liability

To the maximum extent permitted by law, Aspire Health and Therapy Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to the use of our website or services. Our total liability for any claim arising from your use of our services is limited to the amount paid by you for the specific service giving rise to the claim.

8. Disclaimer

The information provided on this website is for general informational purposes only and does not constitute medical or professional advice. You should consult a qualified health professional for advice specific to your circumstances. We make no representations or warranties regarding the accuracy, completeness, or suitability of the information on this website.

9. Termination

We reserve the right to refuse service, terminate client relationships, or cancel appointments at our discretion where there is a breach of these terms, non-payment, or behaviour that is harmful, abusive, or disruptive to our practice. In the event of termination, you will be liable for payment for any services already provided.

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Victoria, Australia. You irrevocably submit to the exclusive jurisdiction of the courts of Victoria for the resolution of any disputes arising under these terms.

11. Dispute Resolution

In the event of a dispute arising out of or relating to these terms or our services, the parties agree to first attempt to resolve the dispute through good-faith negotiations. If the dispute cannot be resolved within 30 days, either party may refer the matter to mediation in accordance with the mediation rules of the Victorian Civil and Administrative Tribunal (VCAT) or other appropriate dispute resolution service.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after any changes constitutes acceptance of the updated terms.

13. Contact

If you have any questions or concerns regarding these Terms of Service, please contact us:

Email: ceo@aspirehealthandtherapypty.site
Website: aspirehealthandtherapypty.site
ABN: 99 698 977 749
ACN: 698 977 749

Questions About Our Terms?

We're happy to clarify any part of our terms. Don't hesitate to get in touch.

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